However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Its a great place for people who dont care. The exact size, colors, prints, measurements, etc. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. My son does not have his item or the payment for it. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. And the seller is still selling on Mercari. do not buy on Mercari. Your email address will not be published. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! To keep the marketplace safe all sellers need to verify their identity. I've not only contacted them through the app, but I've called them multiple times as well. They refused despite just receiving my order. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Im moving to Amazon & Shopify. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. They know dam$ well that youre PAYING, to sell & ship if you take those deals. Therefore, you need to make sure that the buyers/sellers are also reliable. Just curious. I attempted to work with the seller and received no response. There is a 10% selling fee for each item on Mercari. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. However, its up to the seller to either accept your cancellation request or reject it. Youll also learn the most profitable things to sell on Mercari, and the best strategies to boost sales that Ive learned after selling on Mercari for a long time. Tip 1: Just jump in and try it! At this point, youve filled out the required info, but its a good idea to also add a profile picture and bio to increase your credibility (which leads to more sales). Both of these sellers have excellent ratings : /. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. I just got burned on an item with a bad description because they would not approve the return. After 48 hrs, the system allowed me to send an email about the problem. Describe the items you are selling in detail. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? Save my name, email, and website in this browser for the next time I comment. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. They would have refunded it. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. Thank You there was a lot of really good information to make a decision. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. This means the seller did their part. How could they have known it was/is a "knock off"???? Check out our blog on how to get started selling (hint: its simple).. I was scammed by a seller on Mercari. He knows he is getting some freebies. And I did for fill out form. Tip always ask questions and more pictures if needed Mercari is still asking for more pictures. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. Therefore, you can take two approaches to sell your products on Mercari. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. Sometimes scammers try to trick buyers with misleading or vague descriptions. Do you know if Mercari authenticate is legitimate? can you sell replicas on mercarichaska community center day pass. I give this app 1 star and that is being generous. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Thanks again Benjamin and everyone! Can they ever accidentally authenticate a fake bag? I think Im done with this site. Items, listings, photos or content that promote or glorify hatred, Absolutely zero customer service and they make it very difficult to contact anyone. What happened I cant say. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. It is not difficult to know whether it can still increase women. All rights reserved. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Left three messages two emails. When I got them I immediately noticed they were not mens boots but womens boots. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. Hey Bob, I have had very good experiences with Mercari so far. In the U.S., it's illegal for a person to sell counterfeit merchandise. Mercari is a popular e-commerce platform in Japan in recent years. Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. This info also enables your results to appear when users use filters while shopping. etc., etc.. John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. Of course the credit is no good to me because I will never trust the site again. I have almost 1000 sales and a 5 star rating. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. My site is up with over 400. Nothing I can do about it, and Im 100% innocent. 07-05-2014 Have a look at the items in your home you are not using. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Now, the seller has 3 days to ship the item to the buyer. They can have it. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Well my experience was mixed. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. My package shows only the first shipped entry without any updates. And they said yes it would fit yours. Yeah, just updating you on my situation as well. Your comment is confusing and unclear. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. You can view ourwebsiteor have a chat with us throughMessenger. Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. Ill definitely stay away from this site due to everyones feedback. Like other sites, you simply upload pictures of the item, along with a description and price. Illegal to sell. Heavy, bulky items. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. The unfortunate part is there is no real way of contacting and talking to the compliance team. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). Find a 9-step-by-step simple guide on how to sell on Mercari below. on this subject with an avenue for everyones feedback. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. Selling counterfeit items are strictly illegal as they are copying everything including the trademarks, labels, designer names etc. Payments are processed on the site, preventing fraud or scamming people through the site. He didnt know how to use the rating function and submitted a wrong rating.
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