Please send us a message to request your custom order. My experience has been exactly the same: Delays, and ZERO communication. Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. An amazing work of art that I'm super pleased with. Matt was great with getting my questions answered. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! The best Metalplex coupon code for February 2023 can be found here. He us very very pleased. We love it in our bedroom! Complimentary ground shipping within 1 to 7 business days. We are here to help. You can choose our standard version or add optional LED lighting. Order this for my new apartment and love the bigger size. I was upset when it arrived, it was bent from shipping. To register for a PayPal account, visit the website. Love the way it looks. Very pleased and will shop here again. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. Suggested companies are based on peoples browsing tendencies. It was bent. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. | Read 41-60 Reviews out of 91 It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Well worth the wait! Perfect. General customers can get the free standard shipping service with a valid coupon. Wonderful customer service. Obviously a scam. The item arrived promptly and packaged very well. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! Valid. No refund offered. After testing several fraud prevention products online, we could certainly say the winner isSurfshark. Nice extra touch! Glad I got the largest mountains too! Does MetalPlex provide gift cards? Big or small, we will work with you every step of the way to bring your idea to life. Super easy to install. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Joseph Carbonaro. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. Love this! - Black / 12 In-store collection available within 1 to 7 business days. In between the twometal cut-outs,weuse wireless LED strip lighting. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. 10/27/2022. This is my unboxing of Mount Hood Wall decor by MetalPlex #mounthood #metalplex #unboxingOh and I also have a PO Box so if you'd like to send me something he. They are planning on shipping out a replacement item. Thank you for your understanding. Click below. BBB Business Profiles may not be reproduced for sales or promotional purposes. oh funny, seeing the comment below, I got the same email from "*****". Arrived Damaged and VERY cheap material. Shipping was a little slow but certainly was worth the wait! We love this piece of art. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! Highly recommend!! MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. He loves it. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. I ordered another piece already !! ASK A QUESTION. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. International Association of Better Business Bureaus. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Very well made. No installation required. As a member of MetalPlex, you can enjoy even greater discounts. This was purchased as a housewarming gift, so sent directly to recipient. 19937 Harrison Ave, City of Industry, CA 91789 We're happy to answer any questions you have or provide you with an estimate. Thank you!! Free shipping. Overall, Im extremely satisfied and would purchase again! Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. I can only assume this site and their products are a total scam. Customer service is also great. We also ensure all reviews are published without moderation. Were happy to answer any questions you have or provide you with an estimate. A wonderful piece and customer service! 48. Customer service was fantastic!!!!! This rating means the business is Standard. Is metal-plex.com a scam? 2023 Trustpilot A/S. Claim your profile to access Trustpilots free business tools and connect with customers. The balance which covers the full items and freight will be returned to your account no later than 14 days. Thank you!!! 1, Report #1485959. I can't wait to give my daughter this. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. I will never buy from them again. was looking for something big to go over my sofa and this is perfect size! Anyone can write a Trustpilot review. You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. The colors are so much more vibrant and beautiful in person. This is exactly what I needed in my room to hang above my bed. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. We try to accommodate all requests and enjoy creating custom orders. Beautiful piece! Sent 3 e-mails and haven't heard Furthermore, it is important that the battery life is long. 14 days later the tracking label has been printed not shipped. Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. Perfect for our cabin, We are very happy.Thank You!Bryant. Loved the clean lines it has. MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. Well, add one more victim to Metalplex's deceiving advertising! It also. They need to really step up their customer service. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. However, the moon tips arrived with metal spurs that I had to remove but it was easy. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Horrible, horrible, horrible. Metalplex made a custom item for me which turned out absolutely amazing! So happy i did! Here are 8 tips for writing great reviews. Would order again! 2023 Trustpilot, Inc. All rights reserved. Surfshark has a super powerful antivirus program. Stay away from these people. Totally cute. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Additionally, most stores will supply a phone number that you can phone for customer service inquiries. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Read customer reviews and common Questions and Answers for Metalplex Part #: HAS1000 on this page. When you contact them they say it should go out "this week" but doesn't. Here is why you should get it now: Awesome, right? I dont understand how these people are even still in business. What more can you ask for? We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Love the LED variety of colors from cool to warm to fit any mood. Kicking myself nowwww!! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I felt they could have communicated the status on our project better than they did. . Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Don't waste the time! Second one arrived in perfect condition! This was exactly what I needed in my room to hang over my bed. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! They havent shipped the missing item yet. Call again, takes 5 calls over 2 days to get in touch with someone. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Please let us know the address and name that you would like, for example: Smith 323. This is the 12 inch. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. When you buy a Metalplex 2-Line Monogram Address Sign online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. They loved it! I highly recommend and will buy more from Metalplex! If you want to return the product, you must process it within 30 days from the date of receipt of the package. Ordered 3 pieces from them. Stay away from these people. Disappointing for the price paid. Custom design team was super easy to communicate with to get a custom sign made. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! The first one came damaged in the mail and I contacted customer service and in no time I received a new one! I will say that Im totally pleased with it. Yes, we welcome all custom orders, including custom colors and sizes. Its georgous!!! They then provided me with a *** tracking number that only stated that "Label Created". It may need some improvements. I own a campground and ordered 12 pieces for decoration in cabins. It is good quality and looks exactly like the picture. Let's look at this organization and the Wall Arts industry. Get the most recent 2 Metalplex promo codes, discounts, and coupons. The chances of success are 100%. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. The customer will be automatically refunded through the original payment method. Product is very poor quality. It has not yet been shipped per the tracking information. Next-day and Express delivery options also available. Item will need bending back to get flat. We area wall decor manufacturer based in Austin, Texas. As a result, shopping during special festivals is highly recommended. The whole process of purchasing and delivery was great! In order to cover their delay mistake. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Reach out to MetalPlex directly regarding career opportunities. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. I was offered a refund, did not receive that. The customer service was outstanding.. very good communication. Packaging was great with no damage. Ordered the elements in the round shape. I wanted it to be a gift. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. Of the 12, one came in broken. Super fast service too! Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. No communication, no tracking updates. These are perfect. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 Light weight, well packaged and easy to mount. We did order a surprise box and it looked like a truck ran over it during the shipping process. I left a message and took pictures to show them what occurred. I wish I had read this before I placed my order. Like the brushed silver. Visit website Packaging was exceptional. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Companies can ask for reviews via automatic invitations. Super flexible and helpful on customization. We absolutely love our metal-plex bulldog head! The foam is not visible, but maybe the metal would have been too heavy. Same as everyone. 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We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. and great size for my wider shelving. I emailed them and they made the correction and it came out exactly as I wanted it! I left a message and took pictures to show them what occurred. Took a few days to ship out but worth the weight. Dawn B. Customers can definitely save lots of money with the help of Usa.coupert.com! Would definitely buy from this company again. There is no customer service phone number on their website. Shasta reversed, as it reflects what one see's from the City Of Mt. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. They will make accurate delivery based on your shipping options, shipping address and shipping source. We use express shipping which typically takes 2-3 days once shipped. They look great! Who Is MetalPlex? I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. What needs to be considered when purchasing a phone? You can message Metalplex directly on their social channels. My address sign came so much better than I expected. Love the look! Its light weight and was super easy to hang. It has not yet been shipped per the tracking information. If you are not familiar with these terms, do not worry. Great quality tabs fast shipping.