Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. i had the exact same problem. Enter the recipients first name, last name and email address, or select from a list of. Press J to jump to the feed. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. If they already have an AXS account set up the tickets will go in their account automatically. Just follow the simple steps to make the tickets officially yours. Click the Sell button next to the event in your AXS Account. Tap View to access the barcode and scan in for entry. You may also review your transfers and purchase history at AXS.com. Thanks! So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Your tickets will no longer be listed for others to buy. If they already have an AXS account set up the tickets will go in their account automatically. Lindsay is the author of this solution article. Yes Apparently it is actually AXS? On the review page, click the Transfer button to send the tickets. Is there any way to get any assistance? There is no fee for transferring seats and you are allowed unlimited transfers. Here's how it works: Click the Transfer button next to the event in your AXS account. Official Tickets and Your Source for Live Entertainment | AXS.com Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). What are my options here? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Show was postponed from June 2020 to July 2021 due to covid. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Privacy Policy. Bought tickets for a group? Stub hub sent my hockey tickets for a las vegas game to axs. We are changing the way you register and sign-in to the StubHub Community. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). axs allows you to transfer ticket you have bought from within the app. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Go into the app, look at the ticket. How do I use the Rockets App to enter the building? Help us improve this article with your feedback. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Sorry we couldn't be helpful. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Overall, disappointing, but fair. This is the QR code you will display upon entering the venue. If you already have an AXS account, the tickets will be transferred to your account automatically. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Was wondering if you had any update on how yours is going? Just follow the simple steps to make the tickets officially yours. Select the tickets to transfer and enter the recipients information. No. 2021 Vivid Seats Ltd. All rights reserved. When fans have tickets they cant use, they list them for other fans to buy. No, tickets must be scanned through the Rockets App or the AXS App. There is no fee for transferring seats and you are allowed unlimited transfers. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Now we just want to get rid of them ugh. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. You may also review your transfers and purchase history at AXS.com. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. When I buy tickets, do I have to deal with the seller? Use of this website signifies your agreement to our. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Do you know what number you used to contact AXS? Bought tickets for a group? Ask the Community Contact Support Remember, your friends can always transfer tickets back to you. If your friend already has an AXS account, the tickets will be transferred instantaneously. If you see a Sell button next to your tickets in your account, you can sell them! Did you find it helpful? Never. All Rights Reserved. If you already have an AXS account, the tickets will be transferred to your account automatically. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Tap the gameyou are attending tap View All to see more games. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Even if you call within 48 hours of your event, you will probably get no help at all. Try to contact them on their Twitter account. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Can I have multiple tickets on one phone? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Flew in for this show. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. What if my guests arrive at different times? AXS handles payment and delivery so buyers and sellers never interact with each other. Copyright Sorry we couldn't be helpful. may not be valid. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. When I sell tickets, do I have to deal with the buyer? When its time for the event, they can open the app to show their tickets on their phone. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Its up to you! Here we are. Show the tickets on your phone for everyone in your group. Use of this website signifies your agreement to our. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Yep! Easy! i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. We are changing the way you register and sign-in to the StubHub Community. Tap Tickets Tab (pull down on the screen to refresh if necessary). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Are screenshots of the barcode valid for entry? Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Your guests will need to create an AXS account to receive tickets. Updated a few days later TL;DR: Call the merchant that issued the tickets. I tried calling axs.nobody was home. On the Review page, click the List Tickets button to finish. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Theyll also need to get the AXS app. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. OR. Your guests will need to create an AXS account to receive tickets. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. You'll then be asked to review the transfer. The gig has not been cancelled we just chose not to go. Step 1: Download and Login into MLB Ballpark App. It depends. Help us improve this article with your feedback. I purchased tickets for a concert back in February. After the switch, you will enter the email address you use to access the community in order to reset your password. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. After completing the account information, you may buy, sell or manage any seats in your account. If you do not currently have an AXS account you will be instructed to create one during your purchase. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Transferring Tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Many fans find it best to TRANSFER the seats to their guests prior to the event. Can seats be transferred to someone who doesnt have an AXS account? Most mobile transfer tickets will not be immediately available. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Theyll just have to create an AXS account to claim their tickets. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Yes Please help. No. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Show the ticket in the App at the entrance and get them scanned to enter. I bought two tickets to a New York Islanders game at Nassau Coliseum. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . SOLD TICKETS VIA AXS. Yes. Can I still use a ticket after I have transferred or shared it with someone else? Sign in or create an AXS account. How will I know if my transfer was successful? Here we are. After logging into the app, verify the tickets are available in the app. | No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Nope. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. And you're done! I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. When listing tickets, you decide how long your listing will be available for others to buy. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Press question mark to learn the rest of the keyboard shortcuts.
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