Show ", Please see my statement below regarding Croydon Council's financial position. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. To help us improve GOV.UK, wed like to know more about your visit today. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. 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We use some essential cookies to make this website work. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Based in Croydon and edited by Steven Downes. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. You can also choose to wait until September to receive the rebate in this way. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. If you are emailing us with your change of date then include your name, account number and preferred date. Call us Lines are open Monday to Friday 9am to 4pm. Email: croyctax@croydon.gov.uk. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Due to this, we will respond to your enquiry within 4 weeks. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. How to register for my online account You can register at www.croydon.gov.uk/myaccount . 08 February 2023. You have rejected additional cookies. From: Valuation. More information can be found on Croydon Councils website here. Sometimes we may call or text you. Dont worry we wont send you spam or share your email address with anyone. Read about our approach to external linking. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. As part of our user authentication, you will receive a verification code via email, which you must enter. Hide, Send feedback directly to the content team using our website feedback form. Croydon Council Tax team. Posted on January 12, 2023 by insidecroydon. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Check with your provider first before proceeding. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Plans to increase council tax in Croydon by 15% have been approved by the government. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. 0.1 England and Wales. Thank you for contacting the Council Tax Department. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Message us Use our form to send us a message about our services. Viridor burned it as excess plastic not for landfill. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. How to do a rebate of any kind by a method that will not cost too much administratively? This includes those who receive Council Tax support., Hi Dear Sir or madam. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Croydon Council Tax team Councillor Mark Watson, cabinet member for communities, safety and justice. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. Gove's funding increases have come too late to save Croydon. Start a new calculation/claim. Show Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Find out about your responsibilities relating to council tax as a landlord. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Proud to be Croydon - diverse and ambitious. giving feedback The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. 1. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Revised, or reduced? 7. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. But on May 30, the council invited residents to complete an online form to receive their rebate payment. Show Dont include personal or financial information like your National Insurance number or credit card details. I also tried to set up an account with grantapproval.uk. Unless hes on a promise and has to apply for payment of his wages via a website. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Have a Cash flow crisis Because nobody cares. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. 4. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. No surprise its them idiots Capita running the show. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. Some banks and building societiesmay not accept Direct Debit instructions. The application is in two parts. Following the Council meeting on Wednesday night I have received a . Have you received your emergency energy Council Tax refund yet? Births, deaths, marriages and citizenship, comment or object to a planning application. You could make it easier for the council to contact you by completing an application for an online account. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. By Kwame Boakye. You'll usually have the. giving feedback The scheme was introduced very quickly, leaving councils little time to prepare. United Kingdom, NEW Help improve this site by 8. Council Tax team. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. This service is in scheduled maintenance mode. How frustrating. In the event of an emergency, the 020 8604 7124 hotline remains available. But as Inside Croydon has reported, there are still many . So there cant be a shortage of money. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. A Penalty Charge Number must be entered. Hide, Send feedback directly to the content team using our website feedback form. Russian minister laughed at for Ukraine war claims. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Posted on February 20, 2023 by insidecroydon. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". The council reckons even its online form should take around 10 minutes to complete. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Contact us. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Have a useless executive team Contact us Get in touch with us online, by phone or in person. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Please take part in our quick survey (it wont take you 10min, like the councils form!) Anyone any ideas please? Service temporarily unavailable. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. The messages may come from both the council and their form provider GrantApproval. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. . Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. If agreed the new scheme would start from April 2022. We are committed to making our website accessible to all visitors. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account.
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