Review of Gran Melia Palacio de Isora. Dear Mrs. GrahamandJulieessex: First of all we would like to thank you for taking the time to share your opinion about your stay in Hotel Gran Melia Palacio de Isora on Tripadvisor and thank you so much for selecting our hotel for your vacations. We are glad to read that our exclusive facilities, our gastronomic variety and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. Ranked #2 of 3 hotels in Guia de Isora and rated 4.5 of 5 at Tripadvisor. A stay at this resort places you within half a mile (1 km) of Alcala Beach and 6 miles (10 km) of Los Gigantes Marina. The complex offers 24-hour room service, a pharmacy and personal doctor available upon request, 24-hour taxi service, boutique, gift shop and rent a car service. Gran Melia Palacio de Isora: Brilliant - See 12,429 traveler reviews, 8,517 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. We are looking forward to welcoming you again soon for another amazing stay with us. Spa by Clarins with a sauna, hydrotherapy pools, massage services and five outdoor treatment booths. 45% Introduction. Thank you to Gran Melia for a wonderful stay. The deluxe room was very nice and spacious and high quality. Available in all rooms: If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Walked along the seafront into Alcala easy walk from the gardens or the hotel reception. Check In / / . Kind regards, Manuel Barrios Guest Experience Manager, Amazing hotel - our favourite hotel in Tenerife. We had a lovely time. If you do not receive an ATOL certificate then the booking will not be ATOL protected. Best regards, Manuel Barrios Guest Experience Manager, Paradise: live music, great food, amazing staff, A jewel of a resort just four hours from the UK. Gran Melia Palacio de Isora offers 578 air-conditioned accommodations with laptop-compatible safes and bathrobes. We truly consider all your comments and of course, we hope to welcome you back to your home in Tenerife. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. Pangea Food Market - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. The team at the Kidz Club are amazing. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. This is only because Thomson don't get the best rooms or reservations. Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. I would like to start by saying that I felt inclined to write a review after reading many negative ones, because, in my opinion, they are far from the truth. We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. Dear Guest Cruiser435954, Firstly, thank you for choosing Gran Meli Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. Dear Guest Mkearn3,Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor.We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. Since our visit in Feb this year the Furniture in the main Atrium has been replaced, the Italian Restaurant now an external Dining area. Gran Melia Palacio de Isora Resort & Spa is a massive five-pearl resort with 579 guest rooms, suites, and villas spread across a gorgeous, ocean-facing property in the quiet community of Alcala. Maybe perhaps do something for the ones who are a little younger would be my suggestion, the hotel was very clean and well kept, The, staff at the hotel were amazing, they were really helpful and super lovely to our daughter and made a fuss of her. Are any cleaning services offered at Gran Melia Palacio de Isora? flight, hotel or transfer). Gran Melia Palacio de Isora: So nearly a wonderful experience - Read 12,434 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The pools were lovely as was the kids club. For more details, please contact the property using information in the booking confirmation. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Spent relaxing days by the adult pool. Iberostar Grand Collection Hotels in Tenerife, Tenerife Adults Only and Adult Friendly Hotels, Hotels near (TFS) Sur Reina Sofia Airport, Hotels near (TFN) Norte Los Rodeos Airport. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Red Level guests have the option of staying Half Board, Full Board or All-Inclusive. The hotel was beautiful again as usual, the staff were as warm and welcoming too and everything was as we remembered from last year. Flat-screen TV. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Claim your listing for free to respond to reviews, update your profile and much more. Public spaces have free WiFi. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. Kind regards, Manuel Barrios. We remain at your entire disposal. Booking dates: from September 21 to October 5, 2019, Travel date: from September 21, 2019 to December 19, 2019. Gran Melia Palacio de Isora. Not included in the Half Board and All Inclusive. Agave - This poolside theme restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. All with fabulous wine. We are looking forward to welcome you back to our resort again soon. Benefit from the exclusive advantages of each hotel by booking on www.melia.com. I have a good sofa bed, used really good futons its not hard. For details, you can contact the property at the number on the booking confirmation. My only dissapointment was that we arrived at 11pm and there was no complimentary water or snacks left in the rooms for us and we had 10 people in the party with 4 children aged 7 - 10 years. The complex offers 24-hour room service, a pharmacy and personal doctor available upon request, 24-hour taxi service, boutique, gift shop and rent a car service. This meant we did not need to race out of bed to secure a. Dear Marcella P: It is a big pleasure to read your nice comment referring your last stay with us. Overall a wonderful family holiday! . Kind regards, Manuel Barrios, Guest Experience Manager. Fabulous hotel, immaculate and Im fussy. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. We are looking forward to welcome you soon. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. Special shout out to Angela who went above and beyond to ensure our stay was as pleasurable as possible. Chambre / par nuit. All rooms offer a living room area with a sofa bed, a private balcony or terrace, one king-size, a satellite/cable TV, special individual reading lamps, a minibar, a safe, individually adjustable air conditioning and high-speed Internet access. Tripadvisor performs checks on reviews. Does Gran Melia Palacio de Isora have airport transportation? It is a proud for us to know it is your 9th visit in four years. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday.It would be a pleasure to welcome you again to our resort.Kind regards form Tenerife,Manuel BarriosGuest Experience Manager. Gran Melia Palacio de Isora: Except the Wifi - Read 12,435 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor Cannot be more then 28 days between check-in and check-out dates. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. more. You're getting the lowest possible rate We Promise Opens in a new window. 8,4. cuisine and worth the 120eu (prices are per couple) the Buffet is exc. Dear Guest Mkearn3, Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. , High-speed internet access 1.052 evaluri. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. We will most certainly be back. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. Yes, dry cleaning and laundry service are offered to guests. Located on the south west coast of Tenerife, the hotel is opposite La Gomera island, across the road from the volcanic sands of Playa de Alcala. What are some restaurants close to Gran Melia Palacio de Isora? Compartir. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. Services include deep-tissue massages, hot stone massages, sports massages, and facials. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. As you know the feedback we receive from our guests are of invaluable assistance. Double bed or two single beds. We will be back! Visited this hotel 27th-3rd march from the moment we arrived it has been exceptional the staff food and the entire hotel is wonderful couldnt fault it. Guardar. We recommend you making the next reservation with us, and you can have more benefits and enjoy to the max. 011 44 808 234 1953. Lying at the periphery of Alcal . Gran Melia Palacio de Isora: Unglaublich, wie 5 Sterne und hoher Preis einen in die Irre fhren - Auf Tripadvisor finden Sie 12'437 Bewertungen von Reisenden, 8'533 authentische Reisefotos und Top Angebote fr Gran Melia Palacio de Isora. Packages. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Kind regards, Manuel Barrios Guest Experience Manager, I stayed in the Club Melia utilising my RCI membership. We even had live music at breakfast. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. Claim your listing for free to respond to reviews, update your profile and much more. Now 256 on Tripadvisor: Gran Melia Palacio de Isora, Alcala. I read pretty much all the reviews on TA and Facebook and despite feeling a little worried about some of the reviews off we went. The location was great we really enjoyed walking out along the coast path, the beach bar wasnt included with the all inclusive which was a little bizarre, My only one suggestion for improvement would be please could you have childrens plates and cutlery in the restaurants as it was harder with adult sized ones.Lovely hotel a, Dear guest JO2003,Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review.We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. 12.434 opiniones. Enjoy the 2 outdoor tennis courts and perks like free WiFi. The reception looked awesome, if not a little intimidating on just how nice. On the Beach act as an agent providing a web search interface between you and various third party suppliers of travel products (e.g. Gran Melia Palacio de Isora features 3 outdoor pools and a children's pool. - See 12,437 traveler reviews, 8,533 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. The service on the sunbed has a cost of 3 euros from the third order, which it is specified at the brochure. I have read some reports about this hotel and sometimes I think people want too much for their money. Are any cleaning services offered at Gran Melia Palacio de Isora? This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Kind regards, I have just returned from spending 7 nights at the Gran Melia - Tenerife resort (having booked through Thomson - Sensatori). Kind regards. Gran Melia Palacio de Isora, Alcala: 3 175 answers to 938 questions about Gran Melia Palacio de Isora, plus 6 046 reviews and 9 128 candid photos. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great. See more questions & answers about this hotel from the Tripadvisor community. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Dear guest Lukeppp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your family holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Ive never heard so much live music played so beautifully- a jazz saxophonist at sun up, a classical guitarist or violinist at sun down! Kind regards, Manuel Barrios Guest Experience Manager, Excellent luxurious high quality hotel, so grand and beautiful, highly recommended. Gran Melia Palacio de Isora is 23.4 mi (27-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property. Excellent prices with payment plans to suit | Call today on 0800 0911123 for more info. Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Dear guest V1202CUsh,Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your feedback through TripAdvisor.It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Up to Some of the more popular amenities offered include free wifi, free breakfast, and a pool. Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain. The second one is daughter cut herself in pirate pool. From If the system detects something that potentially contradicts our. Lovely room great size and should you want to cook in good facilities within the apartment. Guest Experience Manager. Gran Melia Palacio de Isora. We also thank you for having taken some of your valuable time to send us your comments. Introduction Set within the blushing grounds of the idyllic Gran Melia Palacio de Isora, the exclusive RedLevel section provides the highest range of personalised service and attention to detail for those looking for something extra special. Immerse yourself in calmness at the vast lagoon pool whilst soaking in the stunning views of the far-reaching . What are some of the property amenities at Gran Melia Palacio de Isora? Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Book Gran Melia Palacio de Isora, Alcala on Tripadvisor: See 12,431 traveler reviews, 9,126 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. We went all-inclusive and it was phenomenal. In the same way, we want to thank you for your opinion about your arrival. Review tags are currently only available for English language reviews. Guests have access to all hotel . Have seen on tripadvisor it is hard to book restaurants. We recommend calling ahead to confirm details. And. If the system detects something that potentially contradicts our. 232, Up to Overall a wonderful family holiday! Yes, paid private parking on-site is available to guests. Oasis Mediterranean - This poolside restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Yes, Gran Melia Palacio de Isora offers airport transportation for guests. For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM. This Hotel employ a Programme of "Continuous Improvement" and clearly invest a lot of cash into the Facilities. From $228. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. What are some restaurants close to Gran Melia Palacio de Isora? We hope you visit us again as soon as possible. 32-inch flat-screen televisions come with satellite channels. Front desk staff will greet guests on arrival. Our team checks each review posted on the site disputed by our community as not meeting our. Conveniently located restaurants include Tres Raices, Casa Mon, and El Rincon de la Barriga. Lovely hotel a, Dear guest JO2003, Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review. Flawless once again!!!! Booked 1 week AI with Thomson in the first week of June. Onsite cash transactions can't exceed EUR 1000, due to national regulations. Adventurous travellers may like the volleyball, Pilates and aerobics at this resort. partir de $231. Airport shuttle services are not available at Gran Melia Palacio de Isora. This is the version of our website addressed to speakers of English in United Kingdom. There are also equipped with fully fitted bathrooms with European spa jet-showers and a bathtub as well as a hairdryer. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). There are 7 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. Dear Guest Cruiser435954, Firstly, thank you for choosing Gran Meli Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. Gran Melia Palacio de Isora: Amazing hotel - our favourite hotel in Tenerife - See 12,435 traveler reviews, 8,521 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. We are looking forward to welcome you in a near future and we remain at your complete disposal. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates), Guests must contact this property in advance to reserve cribs/infant beds, This property uses a grey water recycling system.