We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. The windows are great, huge improvement on what we had before and long overdue. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. I was completely satisfied. Rite Window will not even provide me a quote. Prior, we had an Anderson slider and the difference in materials was marked. The deck is big and its design on is really beautiful. For the price we paid we are disappointed with the quality. Overall we are pleased but we are wary that future customer service issues may not be handled well. 3 Best Window Companies in Boston, MA - ThreeBestRated looks like they were always there. I highly recommend Rite Window! Thank you Rite Window! 8 windows and 3 bay windows replaced Continue reading . Employment categories include: in-home sales, construction management, skilled carpenters, general labor . Excellent workmanship professional installers! Installed new windows and siding on front of house. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. Would use them again. To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The work was done well and they kept the house clean as they went! I was referred by a neighbor who is also very pleased with their windows. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Wayne was very knowledgeable and the guys installing did such a great job for a big project. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. We pride ourselves on the quality work we provide, while delivering great customer service! Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Very impressed with the quality of the window and workmanship. There is no bidding as the fully executed purchase and sale is a binding contract. We have a spotless A+ rating with the Better Business Bureau. Change. I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. Your rating will help other customers make the smart choice when hiring. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. Attentive, Honest, and Efficient Continue reading . Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! Friendly techs very knowledgeable about task. If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. Many consumers have been harmed. They did try to make amends to me but their handy man wasn't familiar with window installation. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. The caulking he replaced on the windows looks 100% better. Your email address will not be published. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. These are the best for the price. I have worked in property insurance as both an adjuster and on the subrogation for a decade. Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. Company went out of business. Your opinion matters! Pleasant and professional. We are unable to process your request. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Window Selection/Installation Continue reading . Excellent windows, great installer. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. It proved to be the right decision Take care. He was very respectful and reviewed what he would be doing. From first call response was attentive and timely. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". From the first phone call to the install everything was great. Well, all went fine until I got the first bill. Read More, Custom residential and commercial awnings manufactured and installed. Great windows and installation Continue reading . I am not writing to complain or to provide a review. The salesman (Wayne) was easy going, no pressure, and answered all my questions. Great product and warranty. KOHLER LuxStone Bath & Shower Consultation. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. Very happy with the product. THANKS to a GREAT TEAM!! My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. Corporate Advocacy Program: How to repair your business reputation. Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. Several weeks later the damaged window frame was replaced. We had a great experience. Yes, BUILT-RITE WINDOW CORP offers free project estimates. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . So the super service goes above the expectations and meets the needs of my home and family. The RW slider screen weighs perhaps 2 lbs. Consent is not a condition of purchase. The installers were courteous and professional and they did the job Rite. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Rite Window rocks!! 4.0 Job Security & Advancement. RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 The best customer service experience Ive had in a long time. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. Very happy with products Continue reading . Lifetime guarantee, not! I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. The complaint was posted as a customer review. There goes your warranty when your window craps the bed. Thank you. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Sharing is caring! We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. Ted is very talented and his contributions to our company have been immense. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! New windows are high quality and havent had any issues with significant condensation. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. I had Rite Window install replacement windows (20 total) earlier this month. Very happy with the finished product. Rite Aid can be contacted at (615) 591-0905. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. This business is in an industry that may require professional licensing, bonding or registration. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. From the salesman to the project manager they are very informative and always in communication. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. What an outstanding company, easy to work with, very professional and courteous. These guys were great. Highly recommend. Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. I had these windows installed at my sons home, and he couldnt be more pleased. Please do yourself a favor and check out Peter Devellis revoked HIC lic #154003 at the Office of Consumer Affairs and Business Regulation [protected]. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . When we come to your house to show you our windows, our deal stays the same A quality window for a fair price. 27 Windows and very satisfied Continue reading . Rite window was Alright! Since 2000, we've been dedicated to providing exceptional products at affordable prices. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. Installation of 14 windows was completed in promised time frame ONE DAY ! Log In. From START to FINISH Great Service all around! Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! Born with a silver spoon in his mouth. The installers (Joe & Dan) were friendly, and very professional. We guarantee your satisfaction, and we won't leave until the job is done right. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). HomeAdvisor verifies state-level licensing where applicable - note: Great work. Submit a complaint and get your issue resolved. Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. The whole process was smooth and easy. The windows are great. The finished roof looks awesome! The apology should have come from him! Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. We were having new windows installed in our living room. From the very beginning Rite Window stayed true to its reviews. Rite Window Reviews | Updated 2023 Reviews & Prices Rite WIndow great service, installation and professional staff. I had a drafty kitchen casement window with wood rot. Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. United States 5 reviews. Rite Window has a proven history of customer satisfaction and service. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. They have a track record of not honoring their commitments. All rights reserved. None of the other windows had play. They did have to come back but made sure it was convenient for us. I tried to work with Rite Window but they will not work with me! I'm Peter DeVellis, co-owner of Rite Window. some states require local or county level licensing and you should How those businesses take care of those complaints is what separates good businesses from the rest. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. Rite Window of Boston Reviews - Woburn, MA | Angi Dun-Rite Window and Door | Better Business Bureau Profile Rite Window is best known for providing excellent customer service and reasonable prices. I appreciate their Informative, no pressure sales approach. Customer service contacts and company information. I will tell anyone I know looking for windows to call Rite Window for sure. From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. We still have couple of windows that need replacement and we will definitely use Rite Window again. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Who is ED Magedson - Founder, Ripoff Report. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Once your project is underway, our factory-certified installers work efficiently to finish your installation on schedule. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. Both were done very well, excellent products and they cleaned up well. Fair pricing compared to competitors. Why Ripoff Report will not release author information! We have the experience and dedication to get the job done right! File your review. HomeAdvisor does not Rite Window Reviews maintain an average score of 87% across several online review sites. Great job!!! Rite Window is proud of our record and we welcome the scrutiny. Share. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. Thank you. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. They still take care of their customers after these 4 years. verify whether or not your pro is properly licensed. Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. They went above and beyond what i expected. I would assume they sell a no frills mid range vinyl window. Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. Transparency and a Detailed Explanation Continue reading . Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. The center of the window had moved. Great Window Experience Continue reading . The last window was installed in the rain with not a drop of water entering the structure. More than advertised. The installer was very careful with his work and had a very friendly manner. Very pleased and would highly recommend them. Assuming professional installation, not a bad option if you can keep it at $500 installed. We are happy we went with them. If you have concerns that a pro in our network doesn't meet these standards, please. We will be using them again this year for another 5 or 6 window replacements. I dont know what his definition of play is but only 1/18 windows has play. 2000. Although please do not sell my contributions short. Hired and fired with-in a month because I couldn't close deals. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. We ensure that our products are installed correctly every time - guaranteed. Kansas city Missouri, seal-rite Seal-rite windows they owe me for 19 hours of pay @8.00 per hour they shut down n never paid me. The windows though are nice which is why I gave a 4 star rating. ;)) I would recommend Rite Window, and in fact I have already. Honest and Straightforward Continue reading . 4.2 Pay & Benefits. Unbeknownst to me their notices were being sent to my previous business address long after we had moved to our current office in Woburn. (and their reviews were better too.) Yes it was leaking when you came to give me an estimate for the job in the winter. Contact us today and schedule a free consultation. They were professional, friendly and cleaned up after themselves! Continue reading . Transferable warranty to next homeowners also a plus. https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. This company would NOT have been my choice as all of my other windows are Pella. The fact of the matter is I am unable to do either. The project was completed within the time frame we were told. The installers were professional and efficient. Yes, BUILT-RITE WINDOW CORP offers warranties. The crew was fantastic, fast, and very professional. Could you enlighten me? profiles as they are self-reported by the Service Professional. May 19 2009. From the salesman to the guys putting the windows in they were very friendly but very professional. No other brands are offered. Copyright 1997-2023, Ripoff Report. Rite Window review: Buyer Beware - Complaints Board No subcontracting and no one word answers to our questions.
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